SUPPORT CONTACTS
Customer Care
Riya Anand
riya@bllug.co
+91 98765 43210
Support Lead
Aarav Mehta
aarav@bllug.co
+91 91234 56789
Operations
Nina Roy
nina@bllug.co
+91 99887 66554
FAQ
How do I place an order?
Browse our series, select the product you want, choose your size, and add it to the bag. Then proceed to checkout to complete payment and delivery details.
Can I change my order after purchase?
Order changes are only available before the order is processed. Contact support as soon as possible with your order ID and requested changes.
What is your return policy?
We accept returns on defective or wrong items only. Reach out to support within 7 days of delivery to start a return request.
How long does shipping take?
Shipping timelines depend on your location. Most orders are dispatched within 2-3 business days and delivered within 7-12 business days.
How do I track my order?
Once your order ships, we will share a tracking number via email. You can also contact support if the tracking link has not arrived.